Terms of Use
Last updated: 3 October 2026
These terms apply to everything we offer: our websites (yvettemayer.co and yvettemayer.com), the Aligned Marketing AI platform (yvettemayer.ai) and its AI assistants, the Souled Out by Design membership, programs and courses, live calls, the community, digital products and AI skills, masterclasses, events and emails. Everything is run by Yvette Mayer (ABN 66 952 058 500), based in New South Wales, Australia ("we", "us"). By using any of it or buying from us, you agree to these terms.
1. Who it's for and your access
Our programs are for adults aged 18 and over, using them for their business. When you buy, you get a personal licence to use the materials and tools in your own business for as long as your access lasts. Your login is for you alone. Please don't share your access, passwords or materials with anyone else.
2. Purchases, payment plans and subscriptions
Prices, what's included, how long access lasts and refund terms are set out on each offer's sales or checkout page. If you choose a payment plan, you agree to make all the payments in the plan, even if you stop using the program. If payments stop, access may be paused until the account is up to date. Subscriptions, like monthly memberships, aren't a commitment: you can cancel any time, and access continues until the end of the period you've paid for.
AI assistants include a usage allowance to keep the platform fair and sustainable. Top-ups are non-refundable once used. Free and guest access, like masterclass access, is time-limited and ends automatically. Nothing in these terms limits your rights under the Australian Consumer Law.
3. Live calls, coaching and the community
Group calls are recorded and shared with members of the same program so they can watch the replay. If you'd rather not appear, keep your camera off or ask your question in the community.
In the community, please be kind, keep what other members share confidential, and don't promote your own offers unless a space invites it. We may remove posts or members that break these guidelines.
4. Our AI assistants and AI products
Sellina, Frieda, the Cosmic Content Muse, the Success Path guide and any other assistants we offer are artificial intelligence. They're trained on the Human Design for Marketing method and powered by large language models. They can be wrong, incomplete or inconsistent, so please review everything before you publish, send or rely on it. We may change, improve or retire assistants, features or AI models over time, and we'll give reasonable notice of changes that significantly reduce what you paid for.
Some products, like AI skills and downloadable instruction files, are designed to be used in your own AI account (for example Claude or ChatGPT). When you use them there, that provider's terms and privacy policy apply to what you enter.
5. Results and Human Design
Human Design for Marketing is a framework for self-reflection and marketing strategy. Nothing we offer, including what our AI assistants say, is financial, legal, tax, medical or psychological advice. Client results we share are real experiences, but they aren't typical or guaranteed. Your results depend on your effort, offer, market and timing.
6. Your content stays yours
You own what you share with us (your context, stories, workbook answers, uploads and posts) and what our AI assistants create for you. You give us permission to store and process it, and to pass it to our service providers, only to deliver our programs and tools to you. We don't use it to train AI models, and we'll ask before sharing your story, words or results publicly.
7. Your clients' and other people's information
If you share information about your clients or anyone else (testimonials, case studies, screenshots, emails), in an AI chat, a call or the community, you confirm you have their permission or have removed details that identify them. Please don't share anyone's health, financial or other sensitive information. You're responsible for how you use outputs that include other people's information.
8. Our intellectual property
The Human Design for Marketing method, Cosmic Content Codes, frameworks, course content, recordings, workbooks, hooks, prompts, AI assistant instructions, knowledge files and brand belong to Yvette Mayer. You may use what you learn and create in your own business. You may not:
copy, resell, republish or share the materials, AI skills or instruction files;
try to make an AI assistant reveal its instructions or source files;
use our materials, tools or outputs to build, train or sell a competing program, product or AI tool;
teach or license the method to others as your own.
9. Fair use
Please don't scrape or automate access, overload our systems, get around access controls or usage allowances, or use our tools to create content that's unlawful, harmful, misleading or infringes someone's rights. We may suspend or end access if these terms are seriously or repeatedly broken. Where it's fair to, we'll talk with you first.
10. Links to other sites
Our sites link to other websites and tools. We aren't responsible for their content or practices.
11. Liability
We work hard to keep our sites, programs and tools accurate and available, but we can't promise they'll always be error-free. To the extent the law allows, we aren't liable for indirect losses (like lost income or opportunities), and our total liability is limited to what you paid us for the product concerned in the 12 months before the claim. This doesn't exclude any guarantee you have under the Australian Consumer Law.
12. Changes, governing law and contact
We may update these terms and will tell you about significant changes by email or on our sites. These terms are governed by the laws of New South Wales, Australia. Questions: [email protected].
Privacy Policy
Last updated: 3 October 2026
This policy explains how Yvette Mayer (ABN 66 952 058 500) collects, uses and protects your personal information across our websites, programs, community, emails and the Aligned Marketing AI platform, including how we use AI. We follow the Australian Privacy Principles as our standard, and we don't sell your personal information.
1. What we collect
Account and purchases: your name, email and contact details, what you've bought, payment status and access dates. Card details are handled by our payment processors and never stored by us.
Programs and community: course progress, community posts, anything you share in forms, surveys or coaching, and recordings of group calls you join.
AI platform: your birth date, time and place (to calculate your Human Design chart), your chart, My Context (business, audience, offers, brand voice), your chats, uploads and voice notes, items saved to your Library, an AI-written memory summary of key facts from your chats, and usage data like tokens used and errors.
Websites, ads and email: how you use our sites and respond to our ads and emails, through cookies and tracking tools.
2. Why we use it
To deliver what you've bought, personalise your coaching and AI guidance to your design and business, support you, send program and account emails, send marketing emails if you've opted in, measure and improve our ads and content, keep our tools secure and fair, and run the business.
3. How we use AI
Our AI assistants are AI. Sellina, Frieda and our other assistants generate their responses with software from Anthropic (Claude). Voice notes are transcribed and images are generated by OpenAI. Your birth date, time and timezone (not your name or email) are sent to BodyGraphChart to calculate your chart.
We use AI to help run the business. Yvette and the team use AI tools such as Claude to help draft emails and content, organise program feedback, prepare for calls and support you faster. This can include your name, your questions and information about your program. We use these tools with model training switched off, we don't put payment details or sensitive information into them, and a person reviews anything before it reaches you.
No AI training on your data. We don't use your conversations, chart, business information or community posts to train AI models, and our AI providers' commercial terms don't allow them to either.
No automated decisions. AI makes suggestions, not decisions. Nothing an AI tool produces decides your access, pricing, rights or legal position.
4. Emails
We only send marketing emails to people who've agreed to receive them. Every email has an unsubscribe link.
5. Cookies, pixels and ad tracking
We use cookies and tracking tools, including the Meta pixel and HYROS, to understand which ads and pages lead people to us, and to show our ads to people who've visited our sites. You can block cookies in your browser settings and control ads in your Facebook and Instagram ad preferences.
6. Who we share it with
Only the people and services that help us run the business: Kajabi (websites, courses, community and payments), Base44 (AI platform hosting), Anthropic and OpenAI (AI), BodyGraphChart (chart calculation), Stripe and our other payment processors, Zoom (calls), Resend (platform emails), HYROS and Meta (ad measurement), and our team members and contractors.
7. Overseas storage and processing
We're based in Australia, but many of these providers store and process data overseas, mainly in the United States, and some of our team members and contractors are based outside Australia, including in the Philippines. We choose providers with established security and privacy commitments and expect everyone who handles your information to protect it.
8. Keeping it safe
Your AI platform records are linked to your login and can only be read by you and our administrator. Admin access is limited to Yvette and authorised team members, who use it only to support you and fix problems. No system is perfectly secure. If a data breach is likely to cause you serious harm, we'll tell you promptly and explain what we're doing about it.
9. How long we keep it
We keep your information while you're a client or subscriber. AI platform chats and context are kept for 12 months after your access ends, so you can pick up where you left off if you rejoin, then deleted or de-identified. Masterclass guest sessions are deleted 30 days after the event. Purchase records are kept as long as tax law requires.
10. Your choices
You can view and edit My Context and your Human Design details in the app at any time. Email us to get a copy of your information, correct it, clear your AI memory summary, or delete your account. We'll respond within 30 days. You can unsubscribe from marketing emails at any time.
11. Other people's information
If you share information about your clients or anyone else, please make sure you have their permission or remove details that identify them. See our Terms of Use.
12. Age
Our programs and tools are for adults aged 18 and over.
13. Questions and complaints
Email [email protected]. We'll acknowledge your complaint within 7 days and aim to resolve it within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
14. Changes
We'll update this policy as our business and tools change, and tell you about significant changes by email or on our sites.
